Can I book tickets through your site?
No. We are not a travel agent and are unable to assist with individual travel plans.
I found a rate I want! How do I make a reservation?
If you're looking to book an Internet-only airfare or hotel or car rental rate, click on the airline/hotel/rental car company next to the fare/rate you want to purchase. You will be taken to a restrictions page. From there, follow the instructions on how to purchase.
What is included in the prices for air travel listed on your site?
Taxes and fees are additional. Learn how they increase your airfare in our travel tip.
How do I change my e-mail address?
Visit our Manage Subscriptions page.
How do I change or cancel my subscription?
Visit our Manage Subscriptions page.
Will you give away my e-mail address?
No. We promise not to sell, rent, or give away your e-mail address or personal information.
How much do your e-mail newsletters cost?
Nothing. They are completely free. We make money from clearly-identified advertisements in the newsletters.
I'm having trouble using your service. How do I get help?
Please send an e-mail to help@smartertravel.com, describing your problems in as much detail as possible, including the name of the browser and e-mail program you are using. We will get back to you shortly.
I have a great idea for another e-mail list or have other feedback. How can I talk to you?
We would love to hear your ideas. Please send an e-mail to feedback@smartertravel.com.
